The Port of Leixões was the first Portuguese port to obtain ISO 28000 Certification – Supply Chain Security. This Certification was carried out under the GISAMP application and in accordance with Fundo Azul rules. Obtaining this certification demonstrates the commitment of the Port of Leixões to quality and safety in the operations carried out, aiming at the continuous satisfaction of its customers, reinforcing the institutional image and monitoring the constantly changing market.
The Supply Chain Security Management System (SG SCA) policy, implemented by the Administration of the Ports of Douro, Leixões and Viana do Castelo, S.A. (APDL), aims to establish guidelines to ensure adequate protection against illegal or unwanted actions that may endanger the physical integrity, activity and interests of all Interested Parties in the Port of Leixões.
The guidelines defined by this policy ensure compliance with the ISO 28000 reference standard.
Therefore, measures must be implemented to ensure the security of the supply chain, within the scope of APDL's SG SCA, aiming to:
- Comply with the applicable legislation in force, Regulations and Standards that regulate it;
- Protect facilities and other port facilities, with particular emphasis on people (employees, visitors, crew, passengers, surrounding community, etc.) and berthed ships;
- Train and guide the elements involved on preventive actions and actions to be taken in the event of a threat, as well as make people/employees of the Port Facilities and the Port of Leixões aware of the importance of security, ensuring the necessary training and awareness ;
- Establish coordination and information exchange relationships with the relevant Stakeholders in the Supply Chain (CA), with a view to reducing risk in general and, in particular, controlling threats;
- Ensuring the implementation, monitoring, review, auditing and updating of the management program, testing the implemented measures to ensure their effectiveness;
- Continuously improve the effectiveness of the system, in particular in preventing the occurrence of unwanted situations and their potential consequences.
Objectives of ISO 28000
The implementation of the ISO 28000 standard – Supply Chain Security has as its primary objective: to establish, implement and improve levels of security and protection in operations, improve security conditions in the supply chain, guarantee the necessary skills for the performance of operational functions, ensure compliance with the established security policy, and demonstrate compliance to third parties.
At an operational level, ISO 28000 seems to us to be a very useful tool with a view to assessing the performance of equipment, installations, processes and safety procedures, also allowing for the correction of deviations and the reduction of routine and of overconfidence.
It streamlines and improves the relationship and transmission of information between all stakeholders in the Supply Chain, a fact that is reflected in the Port's operability.
For top management, decision-making becomes simpler, faster and more assertive. The risk analyzes carried out each year and the information collected in the operational control, and its comparative comparison with previous years – reflected in the Management Review Report – offer you an overview of the assessment of the Supply Chain Safety Management System Supply. ISO 28000 also allows for more effective management of complaints, as well as greater interaction between the various "actors" in the supply chain and the Port Authority, thus ensuring constant alignment with the company's strategic objectives.
The implementation of ISO 28000 will allow recognition of supply chain management, with the benefit of reducing risk levels for people, facilities and goods, establishing an international standard for all business processes, prioritizing quality and safety in the operations carried out in the Port of Leixões.
In conclusion: ISO 28000 is, unequivocally, an EXCELLENCE management tool, which will reinforce APDL's corporate reputation and notoriety, retain current customers and, in the future, boost the capture of new market niches.